Uninstalling Programs in Safe Mode

Booting your computer into safe mode is sometimes a necessary step to remove malware and viruses along with just general troubleshooting. Sometimes you may also need to uninstall programs inside safe mode if for instance they are getting blocked from being uninstalled in your regular windows environment. In this guide we will walk through how to boot your computer into safe mode and do the proper edits to allow it to uninstall applications. This guide is focused on the Windows 7 operating system.

We have a video guide available underneath the instructions if you prefer to follow along with that. So let’s get started!

  1. Restart your computer and as soon as it shuts down and starts powering back on hit the F8 key repeatedly. An Advanced Boot Options menu will appear. Go down to Safe Mode and hit Enter 
  2. Once the computer is booted. Hit the Windows and R key. A little run box will appear type regedit into it.
  3. The registry editor will appear. You will need to navigate down the hierarchy on the right side down these folders. HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\
  4. Once there right click on the Minimal folder. Click New and then Key
  5. For the name put MSIServer
  6. Once the key is created double click on the default value and change the value data to Service
  7. That’s it for the registry. Next click on the Start button and search for cmd. When the cmd icon appears right click on it and hit Run as Administrator
  8. When the command prompt comes up type in sc start msiserver and hit enter.

That’s it! Now you can go into your control panel and uninstall whatever you need. The video guide can be found below. We hope this was helpful!

4 comments

  1. Hi,

    Pls. help i couldn’t remove dns unlocker if i uninstall it its say x runtime error (at -1:0):
    Cannot import dll:C:program..
    So i tried to remove it on safe mode and followed ur instruction.. on the cmd
    When I type sc start msiserver and enter..it says
    SC startservice failed 1084
    This service cannot be started in safe mode

    Reply
    • Hey! At about 4:36 into the video when we launched CMD, you have to make sure that you right click and “Launch as Administrator” That is normally the cause of the problem for 1084 errors.

      Reply
  2. Hi
    Found your video on YouTube. Thought was excellent and easy to follow. However when I get to the command prompt part and hit enter I get the response:
    [SC] StartService FAILED 1058:
    The service cannot be started, either because it is disabled or because it has no enabled devices associated with it

    Been through the stages again and I appear to have followed them correctly so not sure what I have done wrong or if there is another reason I get a different response, but I still am unable to delete the programme I was wanting to delete. Any suggestions much appreciated.

    Reply
    • Hey! This is usually an issue if the previous registry entry was messed up somehow, maybe a typo. Also what operating system are you using? Depending on your OS you might need a regedit in a different location.

      Reply

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